Using WhatsApp for driving Awareness and Evaluation:į or creating a sale on your store, you need to drive discovery of your online store, which is the first step of your customer acquisition cycle. Once you’re ready with that, you can start setting up your eCommerce store on WhatsApp keeping these 3 stages in mind
Whatsapp store how to#
If you don’t know how to do it, here’s a detailed step by step guide for you to get started on the WhatsApp Business API with Freshchat. The obvious first step is to get your official WhatsApp Business API account up and running. So, how do you build your store around WhatsApp?
Enterprises like Renault saw a 163% direct increase in customer engagement, while saw a 57% increase in new orders placed just by communicating on WhatsApp. WhatsApp has a 70% open rate, 2x of what emails have. The amount spent on WhatsApp calls per day is a whopping 2 billion minutes per day.Ħ8% of WhatsApp users agreed it was the best way to reach a business because of the ease of accessibility, asynchronous communication and instantaneous responses. WhatsApp is the most popular messenger in all these regions garnering close to 1.5 billion users in just these countries. Which begs the question, “Where do my customers spend most of my time” – On WhatsApp. With such whopping potential, and a rapid push towards eCommerce, your business needs to be where your customers are. There’s one easy way your business can stand out – reach out to them on channels they already know. Europe is no newbie to eCommerce, with eCommerce sales raking upto $700 bn dollars in 2019 alone.Ĭombined with the fact that footfall in physical stores is expected to reduce by 50% over the next 8-9 months, businesses are looking to rewrite their eCommerce playbooks to stand out against the others. E-Commerce transactions in Singapore and Indonesia are expected to reach $100 billion by 2025. In the Middle East, we’re looking at markets with a potential of $30 billion and upward. eCommerce sales in LatAm soared by 400% in Q2.
As countries started locking down to curb the movement of COVID-19, brick and mortar shops across the world started to create eCommerce stores to make up for their sales activity, with Shopify seeing a 62% increase in the number of shops registering for their online web hosting service compared to the same period in Q1.Ĭonsider regions like Latin America, Middle East, APAC and Europe.
0 kommentar(er)
